Ots User Support Forums

The Social Zone! => The Lounge. No business, just chit chat. => Topic started by: Glen J. Millar on August 02, 2012, 12:24:11 AM

Title: OtsAV 1.90 - Esperance update important information
Post by: Glen J. Millar on August 02, 2012, 12:24:11 AM
Around 13 hours ago we released our highly anticipated new version of OtsAV  - 1.90 aka Esperance.   

In these last 13 hours we have received more email and web traffic than  we've EVER received before at release time.   

Thank you for your interest and support - really! It helps makes all the  efforts of our team worthwhile :) And it makes it all real for us. Please  understand that we may be slower to respond to enquiries throughout this  period due to the sheer volume.   

We'd ask that you PLEASE READ the following information carefully to  understand the options available for running or upgrading to Esperance:-    Esperance (the entire OtsAV 1.90 series) is a FREE UPGRADE to the following  classes of licenses:   

- OtsAV DJ Pro-Classic+ 1.85 [with free upgrades to 2.0] - note: NOT other  types of OtsAV DJ licenses.   
- OtsAV Radio Broadcaster 1.85   
- OtsAV TV Broadcaster 1.85   
- Anyone who purchased an OtsAV full license (not an upgrade) on or after  July 18, 2011. (Though this category requires manual processing and some  communication. Please stay tuned for further information shortly).   

For OTHER license types; OtsAV DJ Silver, OtsAV Radio Webcaster, OtsAV TV  Webcaster, and versions earlier than 1.85 or other products such as  OtsTurntables or OtsBoomBox - we are CURRENTLY RUNNING A 7-DAY LIMITED  ESPERANCE UPGRADE OFFER.   

These offers upgrade you to 1.90 which means YOU GET ALL FURTHER 1.90-series  (Esperance) UPGRADES FOR FREE - not just this current upgrade.   

View the available offers here:   

http://ots.gs/2Ap   

Remember these offers are ONLY available for the NEXT 7 DAYS.   

If you are unsure which license type you have, take a look at My Licenses at  OtsZone.com (you'll need to log in to your OtsZone.com account).   

For those wishing to purchase a NEW license for OtsAV 1.90/Esperance, also  look here:   

http://ots.gs/2Ap   

And if you've been hiding under a rock and haven't yet read about Esperance,  see here:   

http://ots.gs/2Az   

In the meantime, we'll do our best to respond to enquires as we're able. 

Again, thank you for helping make our launch great!   

Enjoy :)   

The Team @ Ots Labs
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: scott hanna on August 02, 2012, 02:35:28 AM
Ouch.  $189 is the normal upgrade price from pro 1.85.  Even the  7 day special pricing of $149 seems a bit steep.

I guess I was thinking it was going to be cheaper.

I have one 2.0 license and one I bought within the last year, so those two will be upgraded

But i told the guys that I'm not going to pay to upgrade the 3 pro licenses I have.  Not for $570 or even $450.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Willem on August 02, 2012, 06:54:12 AM
Quote from: scott hanna on August 02, 2012, 02:35:28 AM
Ouch.  $189 is the normal upgrade price from pro 1.85.  Even the  7 day special pricing of $149 seems a bit steep.

I have FREE upgrades up to version 2, seeing as 1.90 is still bellow 2.0... So yes I'm entitled...
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Audioot on August 02, 2012, 08:44:33 AM
Pro Classic 1.85 with free upgrade here, but can only download the DJ 1.90 version? Does that have the S&L module (as it used to be called) in it?
I use RADIO, and it seems to be not in there?  At least not in the trial.

Marcel
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Tim Peeters on August 02, 2012, 08:52:47 AM
For the Radio guys here... Is it just me or has it come to your attention too that simply nothing has changed for Radio users except from the GUI...?

I was hoping to see things like the intro point worked out, true artist separation (I mean with different artists on each line),... That daypart thing is not even so important because you can achieve just the same when you are a bit creative with the categories...

It's very sad to see the devopment of OtsAV more and more towards DJ's. It's like they completely forgot about us :-(
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Audioot on August 02, 2012, 08:59:08 AM
I read a statement here somewhere from Adam that the radio stuff was left out to meet the deadline, but it's "near-finished".
Should not be too long. Also read the next version to be 1.90.000 ;)

Marcel
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Tim Peeters on August 02, 2012, 09:20:49 AM
Hmm I've just read it... It's sad. But I'll just stick with the old Ots for now, it's done a great job the last 6 years. I'll look forward to a real "radio" upgrade...
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dj Buik on August 02, 2012, 09:50:32 AM
I have 3 Pro Classic+ (free upgrade till v2.0) licenses for OtsAV DJ.

Also i have 2 'normal' Pro Classic licenses. I would love to upgrade these to Esperance (DJ or broadcast, i've not decided that)

But before i want to do that i want to know which features are gonna be within these upgrade(s).

149 dollar is indeed a little steep if you do not know what features will be inside these upgrade's

Please let us now what are your plans with Esperance DJ, Broadcast etc so we can decide if we buy the upgrades within these 7 days.

Ots quote on the Esperance website:
QuoteContinued improvements and implementations of features, large and small, that we don't wish to detail here and at this time.

Is that too much to ask for?
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Adam on August 02, 2012, 02:14:05 PM
Quote from: Dj Buik on August 02, 2012, 09:50:32 AM
I have 3 Pro Classic+ (free upgrade till v2.0) licenses for OtsAV DJ.

Also i have 2 'normal' Pro Classic licenses. I would love to upgrade these to Esperance (DJ or broadcast, i've not decided that)

But before i want to do that i want to know which features are gonna be within these upgrade(s).

149 dollar is indeed a little steep if you do not know what features will be inside these upgrade's

Please let us now what are your plans with Esperance DJ, Broadcast etc so we can decide if we buy the upgrades within these 7 days.

Ots quote on the Esperance website:

Is that too much to ask for?


Hi DJ Buik,

I understand your desire for more information to help you make a decision. The problem is to be truthful, we never really know even ourselves exactly *what* will be ready and when - that's just the nature of product development of this kind.

So if we go out on a limb and state X, Y & Z, and then it turns out only X & Z, and perhaps lower-case 'y' are able to be implemented in a given release by a given time, then as a customer, you're going to jump up and down as we had stated the former.

I can say the following: If you have some licenses that are for radio use and you're upgrading them, then definitely upgrade to a radio package, because the fact that there's any radio features at all in the DJ package is just an anachronism of the past. The DJ packages will not be receiving radio-specific features. Keep in mind, of course, that some features are so simple or basic that they end up in all the packages. But features specifically targetting broadcast use will not generally be in the DJ products.

The DJ products do not include Scheduling and haven't for many years. (Very early "Pro-Classic+" licenses unlock Scheduling but this is not stable or guaranteed into the future. It's just not feasible to maintain Radio features in a DJ product for a small subset of legacy licenses - far better that those customers wanting radio features just cross-grade to a radio package, and when there's more radio features available they'll want to naturally anyway. Ots Labs can't automatically cross-grade those customers, because we don't know which Pro-Classic+ customers are using the product for radio use as opposed to DJ use.)

So in your case, the way I'd probably look at it is like this. If your desire to upgrade or not depends entirely on exactly what radio features will be in future 1.90 releases then you really have no choice but to wait until all of the 1.90 releases have come out and determine after each one whether you find any particular addition compelling for your usage case - and then upgrade at that point.

The 7-day upgrade offer is intended for customers who already know they want to upgrade to 1.90 based on whatever has already been released combined with the information published about future releases - and - wish to save some $$$ by doing it now. Ots Labs can offer this, because it's a little easier and more efficient for Ots admin staff to handle a large batch of upgrade processing in one hit, rather than in dribs and drabs.

Our admin staff are currently overwhelmed with processing upgrades and handling emails, so please expect some delays if you proceed or send email enquiries. We expect that situation to continue throughout the 7-day offer period, but we are doing everything we can to try and optimize the process.

Regards,
Adam
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: JohnnyTheFox on August 02, 2012, 02:21:56 PM
Quote from: Ots_Adam on August 02, 2012, 02:14:05 PM
Hi DJ Buik,

I understand your desire for more information to help you make a decision. The problem is to be truthful, we never really know even ourselves exactly *what* will be ready and when - that's just the nature of product development of this kind.

So if we go out on a limb and state X, Y & Z, and then it turns out only X & Z, and perhaps lower-case 'y' are able to be implemented in a given release by a given time, then as a customer, you're going to jump up and down as we had stated the former.

I can say the following: If you have some licenses that are for radio use and you're upgrading them, then definitely upgrade to a radio package, because the fact that there's any radio features at all in the DJ package is just an anachronism of the past. The DJ packages will not be receiving radio-specific features. Keep in mind, of course, that some features are so simple or basic that they end up in all the packages. But features specifically targetting broadcast use will not generally be in the DJ products.

The DJ products do not include Scheduling and haven't for many years. (Very early "Pro-Classic+" licenses unlock Scheduling but this is not stable or guaranteed into the future. It's just not feasible to maintain Radio features in a DJ product for a small subset of legacy licenses - far better that those customers wanting radio features just cross-grade to a radio package, and when there's more radio features available they'll want to naturally anyway. Ots Labs can't automatically cross-grade those customers, because we don't know which Pro-Classic+ customers are using the product for radio use as opposed to DJ use.)

So in your case, the way I'd probably look at it is like this. If your desire to upgrade or not depends entirely on exactly what radio features will be in future 1.90 releases then you really have no choice but to wait until all of the 1.90 releases have come out and determine after each one whether you find any particular addition compelling for your usage case - and then upgrade at that point.

The 7-day upgrade offer is intended for customers who already know they want to upgrade to 1.90 based on whatever has already been released combined with the information published about future releases - and - wish to save some $$$ by doing it now. Ots Labs can offer this, because it's a little easier and more efficient for Ots admin staff to handle a large batch of upgrade processing in one hit, rather than in dribs and drabs.

Our admin staff are currently overwhelmed with processing upgrades and handling emails, so please expect some delays if you proceed or send email enquiries. We expect that situation to continue throughout the 7-day offer period, but we are doing everything we can to try and optimize the process.

Regards,
Adam


Hi Adam

On that subject, would it be possible to cross grade 1 x DJ Pro Classic+ (with free updates to 2.0) for a Radio Broadcaster license and if so would there be any cost differential in doing this?

Thanks

Paul
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dj Buik on August 02, 2012, 04:07:32 PM
Quote from: Ots_Adam on August 02, 2012, 02:14:05 PM
(Very early "Pro-Classic+" licenses unlock Scheduling but this is not stable or guaranteed into the future. It's just not feasible to maintain Radio features in a DJ product for a small subset of legacy licenses - far better that those customers wanting radio features just cross-grade to a radio package, and when there's more radio features available they'll want to naturally anyway.

Adam, thanks for replying.

If i understand you correctly, the scheduling option will (may)be withdrawn from the Classic+ license in the future?

I completely understand that a DJ don't need a scheduling option, but it is part of the current Classic+ license (till version 2.0).
I think several old Classic+ licenses are used for radio broadcasters, in my case it's a local radio station.

If Ots has plans for this, then i certainly want/need to cross-grade one license to a radio broadcast license.
But if i see the price difference between a Broadcast license and DJ Pro (900/330 US dollar) then i think a cross-grade is an impossible option for me  :unsure:

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Audioot on August 02, 2012, 06:02:16 PM
Same here. Pro-Classic+ used for broadcasting, so the specific (future) radio add-ons are a must.
So what to do to cross-grade to the 1.90 broadcast license?

Marcel
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: morpheusz24 on August 02, 2012, 06:06:41 PM
How will i know what kind of license i have? I bought 2 OTS AV Pro licenses in 2010 but i can't find any information about a upgrade...is it free or not?
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Darryl on August 02, 2012, 06:07:59 PM
Your licence type(s) are shown in your OtsZone profile.  Go to www.otszone.com and log on then choose 'My Licenses'.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: clover-leaf-productions on August 03, 2012, 12:31:10 AM
Adam Ots answer on the Pro Classic + license held by the old radio gang, who also had the S&L module will be quite interesting.  Are they going to grandfather to Ots Radio licenses?  The Shadow knows. :icon_lol:  ..Steve, Adam, and the Family Ots know as well.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: larichardson73 on August 03, 2012, 02:25:44 AM
I have a lot of the same questions as other broadcasters here.

I have a Pro Classic+ license.  Since I am a broadcaster, the scheduling function is obviously essential to me.  If this will eventually be phased out of the Pro Classic+ products, and if new radio-specific features will not be included either, then I will definitely need to "cross-grade" to a radio product.  I would also really like to have the play log export as a csv file, which I know has been available only in the broadcast product line for a while now.

But what would it cost for me to cross-grade to the Radio Broadcaster product?  If I did this, would I still receive upgrades to 2.0?

Also, is there anyway you could tell me what "true per-item daypart scheduling" means? (I am referencing the Esperance documentation here.  It mentions this as one of the features that didn't quite make it into 1.9).  I am not asking for specifics or promises here.  It's just that I thought Ots already did daypart scheduling.  What will be different?

Any help is appreciated.     
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Joe A on August 03, 2012, 04:08:43 AM
Me to would like to cross-grade to a radio broacaster as this is the only way im staying with ots and using future upgrades.What would i need to do or can you all offer something like cross-grading to OtsAV Broadcaster so i can strictly use "radio feats" only? I don't use any of the DJ stuff like Video, Karoke, CDG, Turntables and ABM... I would simply love your product more if i just traded out all DJ feats for strictly radio feats.

Thanks,
Joe
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Zakdj on August 03, 2012, 09:08:14 AM
I use the S&L and the video features for slideshows and "video comments" at a few venues, Will I have to upgrade to a TV broadcaster to get these features? One of my high end Hotels may pay for it but the others will not.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dub2Dat on August 08, 2012, 05:43:01 AM
Quote from: larichardson73 on August 03, 2012, 02:25:44 AM
I have a lot of the same questions as other broadcasters here.

what "true per-item daypart scheduling" means? It's just that I thought Ots already did daypart scheduling.  What will be different?

Any help is appreciated.     

Thats a good question.  What is "true per-item daypart scheduling?"  I use the broadcast version of 1.85 now.  You can do dayparting now.  Albeit no very elegantly.  The per-item part has got me puzzled too. 
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Darryl on August 08, 2012, 11:04:02 AM
We will have to wait and see.  It seems that you have to be patient with anything from Ots Labs - most things happen eventually.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: DJMartin on August 09, 2012, 04:06:46 PM
Back in 2001 I bought the first license with free upgrade to V2. Now over 10 Years later, we still haven't touched 2.x.

Up to now I was very satisfied with the OTS philosophy of doing DJing, but with this in a rush announcement and 7 day safe on upgrade path, my loyal feelings have changed somehow. 190$ for an upgrade is vast. My 5 licenses with free upgrade to 2.0 are safed (if I understand it right), even I don't know how it works to ever transfer them to new hardware, which is required soon. I didn't had the time yet to search how this has to be processed with the changed licensing procedure. The old method by sending an email was much more customer friendly!!! Changing product names and procedures quite often sucks.... But this is another story.

People all the time ask me why I'm not using the other, probably more famous DJ products on the market. I don't checked on their price, but have seen at least one product offering 4 decks.... maybe I should start looking around and calculating. I have no clue who will make the race then.

Sadly but true....
Martin

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on August 09, 2012, 04:23:11 PM
I hear what you are saying Martin but remember we have features we never expected, as for upgrading your licences it is straight forward, you will need to log on at otszone.com and go to your licenses, if you need any further help just ask.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: larichardson73 on August 09, 2012, 05:53:06 PM
I received the following email today from Ots, in regards to some of the questions posed in this thread.  The indented portions are quotes from my email to them.

******************************************************************************************************************

Thanks for your email.

Yes, it is now possible to cross grade from OtsAV DJ Pro (any version)
to OtsAV Radio Broadcaster 1.90 directly on our website.

This is available on our website currently at US$599.95. Simply use
the link in the OtsAV Radio Broadcaster 1.90 section and click
"Upgrade from: - OtsAV DJ Pro".
Please see:

http://www.otsav.com/buy-otsav-radio/

Please note: When upgrading from a 2.0 license you will surrender your
entitlement to free upgrades to 2.0 for that license (by upgrading
it). If you want to keep your 2.0 license you would need to buy a new
copy of OtsAV Radio Broadcaster 1.90 instead.


We checked to see if you had ever purchased an S&L Module in the past,
but could find none. We could have offered an additional discount if
you had (unless you had already received a store credit in the past).


>> Would I still be eligible for free upgrades to 2.0 if I did this?

No. Only all free upgrades within 1.90.x - which is the
Esperance-series (although Ots Labs may at its discretion decide to
provide a bonus free upgrade to the next level beyond this like it did
recently for TV/Radio Broadcaster 1.85 license-holders to 1.90 - this
should *not* be expected or relied upon though as it is not
guaranteed).


>> If I do not cross-grade, will the "true per-item daypart scheduling" (mentioned in the esperance documentation as an upcoming feature) be available to Pro Classic+ users?

No. All new radio functionality will only be provided in relevant
OtsAV Radio or OtsAV TV products. DJ variants do not expect or need
this functionality and as more and more functionality is added any
radio people using the DJ product will want to consider crossgrading.


We trust this information assists.

Kind regards,
Ots Labs Licensing Dept. [T8SxL]"

*************************************************************************************************************

I was a little disappointed in this answer.  If I am reading this correctly, it will cost me $600 to cross-grade from a DJ Pro Classic+ license to a Radio Broadcaster license.  All new radio features that are part of upcoming releases will only be available to holders of broadcast licenses, and will not be included if you have a Pro Classic+ license.

Given this fact, I don't think Ots is going to be a part of the long-term future of my internet station.  Ots has got some very decent competition in the radio area nowadays. The reason that I have stuck with Ots is that: 1) It is an awesome application, and 2) It is free! (quite honestly).  Having paid for my license 10 years ago, I was confident that any new radio features would be available to me for free up until version 2.0.  When you take this out of the equation, the competition suddenly looks a little more attractive.  If the "cross-grade" price were lower, I would go for it (and, to be fair, it would be if I had ever purchased the S + L module).  But understand that if I were to pay $600 today to "cross-grade" to radio, I would get exactly one more feature than I am currently getting, and that feature is...exporting the play log as a csv file!  Correct me if I'm wrong, but I believe this is the only difference between DJ Pro Classic + and Radio Broadcaster in their current form.

Don't get me wrong.  I don't think Ots owes me ANYTHING.  I paid around $100 for the program 10 years ago, and it has been worth that many times over.  In a sense, Ots is a big part of why I started broadcasting in the first place.  I love the application.  However, I think that there are competitors out there who are more laser-focused on broadcasting, are priced competitively, offer more features, and are, by most reports, just as stable and dependable.  If I have to pay for something, it will more than likely be something other than Ots.     

     
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: dickus51 on August 09, 2012, 06:37:02 PM
Look at the Spanish program Zara, only problem for me is that all my files are OTS. Think I just svallow my pride and look deep in my Wallet.....Hmm empty
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: JohnnyTheFox on August 09, 2012, 07:11:20 PM
Quote from: larichardson73 on August 09, 2012, 05:53:06 PM
Only all free upgrades within 1.90.x - which is the Esperance-series (although Ots Labs may at its discretion decide to provide a bonus free upgrade to the next level beyond this like it did recently for TV/Radio Broadcaster 1.85 license-holders to 1.90 - this should *not* be expected or relied upon though as it is not guaranteed).

This is the bit which concerns me. OtsAV TV Broadcaster $1499.95 or OtsAV Radio Broadcaster $899.95 and only free upgrades with 1.90.x, so there is a chance that once we hit 1.91, then cash will be required to upgrade.

Sorry, but that does not impress me at all. Don't get me wrong, I like 1.90 and it is an improvement over 1.85 but I'm not convinced that I would have actually parted with cash to upgrade had it not been free to Broadcaster licence holders. 1.91+ will need to have much more in the way of new features (and actual finished features, rather than a trial implementation like looping) to persuade me to pay for it.

For example the TV and Radio Broadcaster 1.90 upgrade include looping. That's was okay as it was free this time, but tell me which TV or Radio Broadcasters would use such a feature so much as to justify paying for it?

Ots needs to ensure that the features that are being charged for in any upgrade are actually wanted or required by licence holders that have already paid $1,500 or $900 for the program.

Disappointing.

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dub2Dat on August 09, 2012, 07:49:58 PM
Quote from: JohnnyTheFox on August 09, 2012, 07:11:20 PM
For example the TV and Radio Broadcaster 1.90 upgrade include looping. That's was okay as it was free this time, but tell me which TV or Radio Broadcasters would use such a feature so much as to justify paying for it?

Ots needs to ensure that the features that are being charged for in any upgrade are actually wanted or required by licence holders that have already paid $1,500 or $900 for the program.

Disappointing.



Good point Johnny.  Broadcasters have paided double the price just to get to the small set of features we need. Clearly we have subsidized the development of DJ tools with this release. I'm like to see OTS put a fork in the road and say here is a list of features for DJ. If you want it the upgrade will cost you XX. Here is a list of features for Broadcasters. If you want it the upgrade will cost you xx.      
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: JohnnyTheFox on August 09, 2012, 08:07:45 PM
I agree Dub2Dat.

In my view this should develop into a menu pricing model, like there used to be with the original OtsDJ release (a choice of S&L, Video etc - and you paid to unlock the features you wanted).

That way each range (TV, Radio & DJ) can select from a menu of upgrade features, choosing only the ones they wanted to pay for. For example, I'm not sure that I would want to pay for an upgrade to TV Broadcaster which included HD 1080p when I would never use it, just to get a feature that I might want.

In my business (nothing to do with the music business at all), I have to price each individual item of work seperately so that the customer can decide which they want me to do, and which they don't. each client is different, and have different needs and requirements, so I'm not sure I would sell much if it all came as one package, at one fixed price but included work that the client didn't want. Pricing has to represent VFM at the end of the day.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dub2Dat on August 09, 2012, 08:09:18 PM
Quote from: Jigger on August 09, 2012, 04:23:11 PM
I hear what you are saying Martin but remember we have features we never expected,

Features like Plasma Tubes...wow...who needs that?
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: DJMartin on August 09, 2012, 09:56:17 PM
Plasma tubes, these were the first thing I disabled when I first ran the trial. As said in the other thread, if i need a light show, then I got plenty of more powerful fixtures....  :thumbsup:

@Jigger, the upgrade of the two single licenses should work like you're saying. Do you know how to replace hardware these days? In the earlier days, I usually sent an email to OTS support, asking to free up one license for registring a new notebook with that license (enable to get a new machine key). Last time I did so, I was told this is no longer working like that. The description which came along was not understandable for me. Most likely my english knowledge lacks to follow... need to search in here about threads for hardware exchange, since this is OT in this thread. Sorry to be OT for a minute.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: milky on August 09, 2012, 10:52:21 PM
IF the new PC you are migrating Ots to is connected to the Internet, it is really easy. You simply install on the new PC and then launch Ots. It will detect that it is not registered and prompt you for your license details. When I got the emails which contained the license script from each copy of Ots I bought, I pasted it into Notepad and saved each one, so I can always acces them if needed. If you haven't done that, you can go to Ots' website and login to your "My Licenses" section. You can then copy and paste the details into the window in your new installation. There are two parts to it. The first ocurs when you past, and then click the second button to complete the registration online.

If the new PC is not on the Internet, it is a little more complicated, because you must perform the first part of the process, and then contact Ots to get a license key. I always do it online, and it takes a matter of seconds.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dr.J on August 09, 2012, 11:11:57 PM
Quote from: Dub2Dat on August 09, 2012, 08:09:18 PM
Features like Plasma Tubes...wow...who needs that?

I think Jigger's quote was taken out of context. If DJ Martin bought his version 10 years ago some of the unexpected features would include video, karaoke, S&L, etc. That's quite a big deal when you consider the original price paid.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on August 10, 2012, 05:59:45 AM
Quote from: Dr.J on August 09, 2012, 11:11:57 PM
I think Jigger's quote was taken out of context. If DJ Martin bought his version 10 years ago some of the unexpected features would include video, karaoke, S&L, etc. That's quite a big deal when you consider the original price paid.
Correct
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: DJMartin on August 10, 2012, 11:24:37 AM
Milky, thanks for the instruction, this is exactly what I did in the past and it worked very good.  :thumbsup:  From what I understand is that when getting the machine license, some sort of footprint of your cpu will be registered with OTS. At least it says that in case you install the software on more pc than you have licenses bought, your entire account might be deleted or blocked. Therefore I usually sent email to support and they 'freed' up to have another computer getting a machine license. Am I wrong or how is it working technically?

About the unexpected features introduced, I'm fully aware about them and sure appreciate them. I assume that a company has a business plan where R&D vs. revenue of new features are part of. Therefore they know which features can be given away for free and which must be charged extra. e.g. I was totally surprised when out of a sudden full S&L was included. A module I never ever expected to be for free. Looks like today it's no longer included or you buy the radio broadcast version for a higher price. If I would have relied on S&L, I might be disappointed now. Someone mentioned a modular offering structure. Why not.

Btw, the 5 licenses were bought spread over the 10 years, each of them paied based on the current list price of that moment.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Adam on August 10, 2012, 12:34:17 PM
To those few complaining about upgrade or cross-grade costs, sorry, but you're living in a fantasy land, and what's worse, some of you appear to know it.

Consider this... Ots sells many OtsAV TV Broadcaster and Radio Broadcaster licenses. As an aside, you can see TV Broadcaster in action on the US Spike TV show Bar Rescue, which has just started again for its second season.

Anyway, point is, the value of these products is well established. If they didn't live up in the value-for-money stakes, they would fail in the marketplace. Fact is we're doing better than ever with these products - as well as our DJ products - and to many of our customers they are considered cheap for what they do (and although this forum is mainly DJ-oriented, you can find comments here where users have indicated similar to what I'm saying. A recent post by RockinRon comes to mind, and another by Gar Lark See. And pehaps one by DaleCEnt).

What you have to consider is that if Ots ran its business the way the few complaining in this thread would have it, there *wouldn't be* a business, and there absolutely wouldn't be any further upgrades, free or otherwise. Developing quality software while maintaining stability, reliability and compatibility costs many resources. This is why comparisons to other products at the end of the day are fairly meaningless. To say "product B" has X, Y & Z and costs N means nothing. If product B really was better than Ots in all these areas and all other areas that people care about, normal market forces would quickly take care of this. You know, we do live in a world by and large where the usual laws of supply and demand apply. Ots doesn't have any special black magic powers to compel people to buy something they don't need nor want. People buy because it does what they want and represents a good value-for-money proposition. Simple really, when you think about it.

Another thing to think about, and I believe we have a news release coming out soon that will talk about this, our recent 1.90 upgrade has been the MOST SUCCESSFUL of all time for Ots. Most successful in terms of downloads, web and email traffic generated and of people actually upgrading and revenue generated - plus new license sales post-1.90. Now that really says something! And that's even with us having to put it out without a few further customization options we really wanted but didn't have time to complete due to our very public deadline.

So if you somehow think that you're going to influence Ots by complaining here, think again. We'd love to provide a product entirely for free that had the characteristics of Ots, but this is a pure fantasy in the world that we live in. And if you don't agree, go find one! The world is full of open source projects, free or very cheap products. At the end of the day, you get what you pay for. If you expect to pay very little - and only *once*, more than 10 years ago - yet have entitlements to everything new that Ots ever develops, again, you're living in a pure fantasy land. Can you imagine purchasing Photoshop back in 1999 and then still getting free upgrades to everything they do today?

The honest truth of the matter is that many Ots earlier purchasers have done VERY VERY well in terms of value for money with OtsAV. Many paid just $59, or up to $99, and are *still* getting free upgrades. To suggest some God-given entitlement that you should automatically qualify for all radio functionality that Ots develops in the future is actually a huge insult to the people who are paying everyday for these products. Without them, there wouldn't even be any future major enhancements or further advanced radio functionality. Same applies to video, or any area really that you wish to put the microscope on. So stop your bitchin', pull out your wallet and put your money where your mouth is. If you're not prepared to do that, then go find someone else to annoy.

We are interested in serving our truly loyal customers, not just those that somehow *believe* they're a loyal customer simply because they once paid a small fee way back in the previous century and are still using the product today. That's not loyalty. Loyalty is *supporting* the product and its future development (and in return you get to continue using a fantastic product). You can't do that for a one-off sub $100 per license - and certainly not across 13 years. Funny how those guys are sometimes the ones who cry the loudest when things cost. Well guess what? We don't care. And I re-iterate, if we did try and appease *you* above all others, there would cease to be an OtsAV or any future updates. So go get some perspective before coming back to comment. Go check out Adobe's, Microsoft's, or any other number of software company's websites and look at the upgrade prices charged. OtsAV is very very inexpensive for what it does and the way it does it. We rarely even charge for version upgrades, while many companies do these kinds of charged-upgrades as a general course of business every year or so.

As far as the concept of charging for modules goes, well it can work (and we have done it many years ago), but it also presents many problems in terms of complications, administration, licensing and understanding for the customer. At the end of the day most vendors come to the conclusion that a series of product levels is the best approach, and that certainly has worked best for Ots. Look at Windows 7: Basic, Home Premium, Pro, Ultimate. Same with Photoshop. It's irrelevant if you're using Windows Pro but don't use *all* features in it. You're still benefitting from a more efficient system overall. Charging piecemeal across all options might work for car dealerships, but it's often not the best approach for software. You should never think that you're losing out because there are features in a given level that you don't use. It's generally the opposite that you're getting features "for free" because remember those laws of supply and demand; Ots has to ensure that across all market segments we are targetting that our products represent a good value-for-money proposition.

I wish to make clear that I am only addressing those who fit the above description. OtsAV does indeed have many loyal customers going right back to 1999 whom have grown with us throughout this journey and supported our efforts all along the way. I am absolutely not suggesting that all early purchasers have the above mindset. It's very few, in fact. But they often tend to be vocal without realising how absurd this appears in the scheme of things.

As a final note, for those that choose to cross-grade to a TV or Radio Broadcaster product consider that Ots offers a discount based on if you previously had purchased the "S&L" module, which at the time had a regular price of $500. Can you imagine that? A software company that gives a credit for something purchased up to 10 years earlier, which has been used by the customer all throughout that time, and yet you still can get a full dollar-for-dollar return on it if you upgrade to a newer product? I would suggest that's absolutely amazing and not something you're going to find at all typical within the commercial software world. Ots has always strived to be an incredibly fair company. If you do not feel this is the case, well, we're sorry but we probably can never satisfy *you*. Fortunately we *are* satisfying the vast majority.

Thanks again to everyone for your tremendous support. This really has been a major milestone for us and we're still recovering from more interest, traffic and orders than we've ever experienced before.

Regards,
Adam
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: whisper on August 10, 2012, 01:54:42 PM
well said...
will look forward to any development that tick the boxes for me...and pay the going cost for it.

it didn't tick the boxes,  so not willing to go upgrade just yet until it does.

you know your own mind as far as where the software is going, and i'm sure you will get there.
what presses the right button is the fact i think you have went back to the core of the program to make it as future proof as you can.
so will be looking for more functions, which will give me incentive to purchase.
and i'm positive you will get there.

bring out version 2.00...get it over with, and then you will see where the loyalty lies, in hard cash, with the further upgrades.
beyond version 2.

i won't bore you with what I'M looking for, as that has been taken care of at the moment..and i'm happy with it.
but like every other working dj, i look for ways to increase business, without outlay, don't we all !!!
and i ALWAYS keep an eye on what program suits my needs, and what the developments are in that program..just like music.

looking forward to future releases to see what the have to offer.   :thumbsup:



Title: Re: OtsAV 1.90 - Esperance update important information
Post by: larichardson73 on August 10, 2012, 03:40:38 PM
Fair enough. 

Listen, I was just expressing my mild disappointment that future radio features are not going to be available to me as a Pro Classic+ license holder, that's all.  Up until now, it seemed that a Pro Classic+ license covered most functionality.  Now, the radio-specific features are going to start to be separated.  Too bad for me.  I don't think I was, "crying the loudest", as you say.  I wasn't attempting to influence Ots; and I certainly wasn't trying to "annoy" you.  I wouldn't do those things, because, like I stated, I don't think I have much of an argument.  However, if I wanted to do those things, I would write the company an email.  This is just a user forum, correct?

 
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Dub2Dat on August 10, 2012, 04:02:56 PM
Those are all good points Adam. 

I'm new to OTS.  I don't know the history of your products or company.  I don't mind paying for upgrades if it is for some stuff that I can use and the cost is reasonable.  My first video editor was Studio 9.  Studio is now up to version 15.  Currently I use Studio 14.  I paided for upgrades all along the way.  I wanted the features.  The price to upgrade was right.

I feel the same about OTS.  Come out with some stuff I can use at a reasonable price and I will likely upgrade.  I am a broadcaster.  I won't be paying to upgrade just to get more DJ tools.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Adam on August 10, 2012, 04:05:29 PM
Quote from: larichardson73 on August 10, 2012, 03:40:38 PM
Fair enough.  

Listen, I was just expressing my mild disappointment that future radio features are not going to be available to me as a Pro Classic+ license holder, that's all.  Up until now, it seemed that a Pro Classic+ license covered most functionality.  Now, the radio-specific features are going to start to be separated.  Too bad for me.  I don't think I was, "crying the loudest", as you say.  I wasn't attempting to influence Ots; and I certainly wasn't trying to "annoy" you.  I wouldn't do those things, because, like I stated, I don't think I have much of an argument.  However, if I wanted to do those things, I would write the company an email.  This is just a user forum, correct?

Hi larichardson73,

My comments are not specifically aimed at you nor anyone in particular. I haven't even attempted to keep track of what has been said by individuals. It's not important. I'm simply responding to a vibe that is being expressed here by a minority. So please don't take it personally. And yes, this is a user forum and of course you're entitled to express a view. But Ots is equally entitled to express its view ;)

Cheers,
A.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Adam on August 10, 2012, 04:08:39 PM
Quote from: Dub2Dat on August 10, 2012, 04:02:56 PM
Those are all good points Adam. 

I'm new to OTS.  I don't know the history of your products or company.  I don't mind paying for upgrades if it is for some stuff that I can use and the cost is reasonable.  My first video editor was Studio 9.  Studio is now up to version 15.  Currently I use Studio 14.  I paided for upgrades all along the way.  I wanted the features.  The price to upgrade was right.

I feel the same about OTS.  Come out with some stuff I can use at a reasonable price and I will likely upgrade.  I am a broadcaster.  I won't be paying to upgrade just to get more DJ tools.

Hi Dub2Dat,

And you haven't had to. OtsAV TV Broadcaster 1.85 licenses were not charged an upgrade fee to upgrade to 1.90.

But thanks for your support and for visiting the forum. I'm sure you're going to love some of the stuff we have in store for the future.

A.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: larichardson73 on August 10, 2012, 04:34:06 PM
Quote
Hi larichardson73,

My comments are not specifically aimed at you nor anyone in particular. I haven't even attempted to keep track of what has been said by individuals. It's not important. I'm simply responding to a vibe that is being expressed here by a minority. So please don't take it personally. And yes, this is a user forum and of course you're entitled to express a view. But Ots is equally entitled to express its view ;)

Cheers,
A.

No problem Adam.  I didn't mean to bitch about anything.  Now I feel bad.   :blusha:  I appreciate that you guys come on here and respond, and, generally, your communication is very good.  As someone else mentioned here, you guys have a clear vision, and you're obviously dedicated to making a great product.  Keep it up.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: JohnnyTheFox on August 10, 2012, 06:11:54 PM
Quote from: Ots_Adam on August 10, 2012, 12:34:17 PMAs far as the concept of charging for modules goes, well it can work (and we have done it many years ago), but it also presents many problems in terms of complications, administration, licensing and understanding for the customer. At the end of the day most vendors come to the conclusion that a series of product levels is the best approach, and that certainly has worked best for Ots. Look at Windows 7: Basic, Home Premium, Pro, Ultimate. Same with Photoshop. It's irrelevant if you're using Windows Pro but don't use *all* features in it. You're still benefitting from a more efficient system overall. Charging piecemeal across all options might work for car dealerships, but it's often not the best approach for software. You should never think that you're losing out because there are features in a given level that you don't use. It's generally the opposite that you're getting features "for free" because remember those laws of supply and demand; Ots has to ensure that across all market segments we are targetting that our products represent a good value-for-money proposition.

It's reassuring to hear that Adam. Features that folks want, they will pay for (and so they should). It's clever marketing to sell features that will not be used as "free" in order to get the features that you want, and fair play to that, but those laws of suppply and demand that you refer to will win out in the end when people assess whether a price is worth paying to get the features they want, regardless of whether those other features are included "as free" or not.

For example, I will make a different assessment on an upgrade price that delivers 20 new features which include 10 things that I want and need, when compared to one that only includes 5. But it's clear from your post that you know that already, so fair play.

I can sympathise to a degree with your irritation over those that bought early and cheap who might seem to be the most demanding, although I wouldn't like Ots to lose sight of the fact that these people were only taking advantage of an offer that Ots made at the time for a 'future land of eastern promise' as they say in the Turkish Delight advert (which you may or may not get in Oz). Those that were in from the begining and paid $2 (joke) for OtsDJ with free upgrades to 2.0 and got free S&L and video / store credit etc were again only taking advantage of what was legitimately on offer from Ots at that time. I'm sure it's not the case Adam, but sometimes your understandable irritation can come across as treating those people as 2nd class citizens in some way. Ots had a different business model back then and when someone has a free updates to 2.0 licence the expectation is that they will keep what they have and qualify for future upgrades up to 2.0. This is no expectation that this could mean that in the process they could lose some /any functionality that they already have.

Having been given S&L for free some years ago by means of a legitimate offer from Ots that people quite rightly saw as an offer too great to miss out on, might feel irritated themselves when someone says actually you might lose some functionality in the future but you didn't pay for it so what's your problem.

i'm sure that's not how you meant it to come across.

Just saying.




Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Adam on August 10, 2012, 07:24:01 PM
Quote from: JohnnyTheFox on August 10, 2012, 06:11:54 PM
It's reassuring to hear that Adam. Features that folks want, they will pay for (and so they should). It's clever marketing to sell features that will not be used as "free" in order to get the features that you want, and fair play to that, but those laws of suppply and demand that you refer to will win out in the end when people assess whether a price is worth paying to get the features they want, regardless of whether those other features are included "as free" or not.

For example, I will make a different assessment on an upgrade price that delivers 20 new features which include 10 things that I want and need, when compared to one that only includes 5. But it's clear from your post that you know that already, so fair play.

I can sympathise to a degree with your irritation over those that bought early and cheap who might seem to be the most demanding, although I wouldn't like Ots to lose sight of the fact that these people were only taking advantage of an offer that Ots made at the time for a 'future land of eastern promise' as they say in the Turkish Delight advert (which you may or may not get in Oz). Those that were in from the begining and paid $2 (joke) for OtsDJ with free upgrades to 2.0 and got free S&L and video / store credit etc were again only taking advantage of what was legitimately on offer from Ots at that time. I'm sure it's not the case Adam, but sometimes your understandable irritation can come across as treating those people as 2nd class citizens in some way. Ots had a different business model back then and when someone has a free updates to 2.0 licence the expectation is that they will keep what they have and qualify for future upgrades up to 2.0. This is no expectation that this could mean that in the process they could lose some /any functionality that they already have.

Having been given S&L for free some years ago by means of a legitimate offer from Ots that people quite rightly saw as an offer too great to miss out on, might feel irritated themselves when someone says actually you might lose some functionality in the future but you didn't pay for it so what's your problem.

i'm sure that's not how you meant it to come across.

Just saying.

Second-class citizens? You've got to be kidding :) Anyone with an "upgrades to 2.0" license is the envy of all that have come after. I would respectfully suggest that *your* statement is "clever marketing", if not delusional :P

Taking advantage of an offer? Sure. We have no problem with that - indeed, that's the whole point! And hey, come on, we haven't backed away from anything. But you won't read *anywhere* in Ots correspondence that taking advantage of said offer included all new innovations Ots may or may not care to develop, nor that future products wouldn't change along with market trends and expectations. Just like with 1.90 which is lacking CD-DA functionality - this includes for people paying to upgrade :) It's much more complicated than any trivial assessment may lead you to believe.

Everyone always has the right to continue running an older version. Want to be sure your free S&L that you took advantage of at the time continues to work? You can! But it sounds suspiciously here like you expect to *also* gain all new innovations that Ots cares to develop around the radio and scheduling side of things, despite the fact Ots never stated such and clearly has another line of products dedicated to the radio side. I would respectfully suggest that's stretching the "offer", as you called it. Ots never stated such. And why should it penalise new entrants to our products when they are the very lifeblood of development? (Just to be clear: many early customers are also the lifeblood, because they keep purchasing new licenses, upgrades, etc. I'm certainly not against any particular customer type - except those with unrealistic and unobtainable expectations.)

Fortunately we've had very few issues along these lines. Most people understand the concepts of "you get what you pay for", "user pays", etc. But just ocassionally you come across those who somehow believe they are entitled to something fantastical without as much as a dime.

We didn't state that we're specifically going to remove S&L from the old DJ product. All we've said is that it can't be guaranteed into the future and that it's a burden to support for such few people (within the DJ line) who actually use that functionality (hasn't been sold for over 5 years). What's more likely is that it will become so outdated compared to what's on offer in the radio (and TV) products that no one will really care anymore as those that want such functionality will have moved across. That was the intent of my original post in this thread on the subject... to allow people to clearly realise the vision which may assist them to make a better upgrade decision.

I'm not stating unequivocally that we're going to remove the legacy scheduling functionality from the DJ line that some early license holders are able to make use of. However equally I'm not guaranteeing that we won't do that. If it makes sense, whether for technical, development, efficiency reasons, or whatever, then we will. And it's starting to lean more that way (already, it was a burden to continue to support in 1.90). But I don't envision anything happening *real* soon. If/when that happens, and if you happen to be one of the few within the DJ line using that functionality, you'll make a decision then on whether to cross-grade, keep using an earlier version or move to some other solution.

But you must understand there are many customers who wish to make decisions now (perhaps as part of a larger upgrade) and so my shared insights can help them make a more informed decision. If you're not in their boat, and just wanna keep using what you have for as long as you can, more power to you! But you absolutely have no right to hold anything over Ots. We haven't sold any DJ products with that functionality for at least around 5 years. That's an eternity in the tech world. Who even runs serious software today that they purchased more than 5 (and in many cases more like 10) years ago, without having upgraded? As I said, if we catered just to that market, there would be no future updates with that functionality anyway. What would fund it?

I re-iterate from my earlier post, Ots has been very generous and always strived to be incredibly fair. Just go and read RockinRon's post (quoted below) and see what he pays *every single year* just to keep his video production software suite up to date. Yet he uses Ots at every single gig he does and calls it "the real hero". His suggestion was that we should just call the next version 2.0 regardless of what's in it and get past the whole legacy stuff. A number of others have made the same suggestion. Then we'll see who (out of those legacy users) are truly supportive of our efforts. Worth thinking about - especially in light of the fact that we have no trouble at all attracting new customers who don't have unrealistic expectations.

Adam

Quote from: RockinRon on August 01, 2012, 11:12:27 PM
Adam - agreed with those above.  Go get yourself a WELL deserved beer.  It's sad that there are so many in the DJ industry who 'want want want'.  I'm a very active DJ in the evenings, but work as a video editor in the daytime, and I'll say, aside from the rock solid stability, easy of use, awesome auto-mix features and everything else, OTS has been absolutely amazing for the fact that, if you were an early adopter, you're still getting (and have gotten) most of these updates free of charge.  AND, the cost of the software is STILL low today for what it does.  Yea, there are other pieces of DJ software that do other things and are similar and around the same price/cheaper/etc - but I for one am of the belief that offering these pieces of software at such low prices is one of the biggest problems the industry has (in the mobile industry at least), due to the fact that so many expect everything for literally NO money.

I pay at least 2k USD a year to update my video and imaging software to be current, and do so because i have to.  Many others are still going on a $350 or less purchase with multiple updates.  Not that i mind the fact that OTS is more affordable, but OTS is simply the SINGLE most used piece of 'equipment' that i own.  EVERY single event I do, I utilize OTS.  Speakers, amps, mixers, etc. may come and go, but OTS is the real hero, and I'd be willing to pay for each and every upgrade (maybe that would stop some of the complainers too, eh? If you guys just call this release 2.0, then update from there and make everyone pay for their upgrade, they'll have nothing to complain about... they'd have to buy it to complain!) -- i know it's more complicated than that, but you get the point

Now that that's over, i will say that I am overall pleased with the many new features of the release and appreciate the hard work that went into this.  I may have a few things that 'I would have done different', but dont we all? At the end of the day it comes down to usability and reliability, both of which are very well focused on in this release, as it has been the standard for every other release.

With that said, I've read there is exploration for the support of other video formats, but is there anything else that can be given about H.264 support? Obviously this has quickly become the industry standard for DJs and beyond.  Is it licensing for the codecs? Are there conversion problems? Concerns about quality?  This is my only 'real' disappointment, albeit slight, as I have no problem doing the MPEG4-MPEG2 conversion dance before heading into OTS, just an extra step is all.

Other than that, to reiterate, I truly appreciate the hard work and sticking true to the 'line in the sand' for delivery... and deliver you did! There's still more to come too and i look forward to it all! But this is enough to at least get the gears rolling again and be able to be even more creative behind the wheels of steel! (or plastic as they are on my 4500 :-)

Cheers Adam! And the rest of the Ots Crew!
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: JohnnyTheFox on August 10, 2012, 08:06:16 PM
No one has ever told me before that I was good at marketing. Thanks Adam  :laugh:

Yes, I know there are some that might expect the world for little in the way of cost (I have clients like that too - I am an accountant here in the UK and I also have clients that expect the service but don't want the bill to go with it) and as you can see from my signature, I too have 2 free upgrades to 2 licences but I am also not afraid to spend some cash to have both the TV and Radio Broadcaster licences (even though I didn't pay full price for either - obtaining them via Ots sale) to ensure I get the best of all that is and will be available (even though I do not use Ots at all in any business sense - I just love the program), so in a sense this doesn't directly affect me as I do not expect to get the new bits without hitting the credit card for them as you can see. I have too many clients that do that to me to fall for that one.

However, I can see from your post that if something does becomes unreliable or unstable then I agree that it should be binned. I have no problem with that. I am not a programmer so have no idea how all of this white magic works (I don't even understand scripting with AHK - it may as well be Latin - which I didn't understand either), but all I would say is that people get nervous if they think they might lose something they thought was not previously under threat - that is our old friend human nature, and that is whether they paid top dollar for it, or got it for free.

But if something gets binned not because it has become unstable, but because you have developed something (undoubtedly) better which is worth charging for, then unless people with a legacy free upgrade to 2 licence (and here I am not referring to the something for nothing crowd) are happy to cease their upgrades at that point, then they may be faced with an enforced chargeable upgrade (rather than a free one) to keep the same functionality. They may well resent that.

Anyway, as you say no decision has been made on this, so whilst it is all very interesting to discuss the finer points of the threory, it is all hypothetical and as you say and may not even happen.

Have a good day Adam, and I leave you with an interesting statistic. If the UK county/state of Yorkshire was a country, it would still be ahead of Oz in the Olympic Gold medal league table  :p ;-)  :) :)

Cheers Adam and keep up the excellent work.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: DJMartin on August 10, 2012, 08:50:01 PM
I never questioned the product at all. It's stable and robust and that is my argument against dj's asking me to switch to other products. If looking at my first impression review in the other thread one will notice that I highlight serveral pros and cons, but try to be fair overall.

When I first heard about Esperance, I immedaitly thought... YES, that's it.. V2. It's hard to understand, that not already the introduction of ABM was the jump to V2, or now Esperance. What rocket sience is in the pipe and will be introduced in V2? That must be hell of innovation.  But I do wonder myself how a company can survive over so many years with hundreds or thousands of customers but never kick out V2 to get rid off that free upgrade burden. Very seldom in the industry. I do not expect an answer on that, it's OTS business and that's ok.

Adam, I do consider myself as a loyal customer, even though you might get another impression. I don't want to argue here with you, but a few things need to be said still.  All licenses assigned to me are paid in the range of $200 - $300. None below $100. That means I'm paying whatever the regular price tag is saying (except the 10% loyal customer discount with my last order). My main income is from my job working in the mid- to large scale computing area for a top 10 global IT company as an advisory IT specialist. So I do know the software industry, product cycles, roadmaps etc...  If I should have given the impression to get everything for free, this is simply not true nor my intention.

As a loyal customer I do suggestions. Either here in the forum or directly via mail to OTS technial dept. Sample is my proposal on how to improve the fixing of broken playlist back in 2009 and before (Placeholder story). It was accepted to go on the suggestion list, but fell off in the meantime I guess.
Participation and suggestions in the discussion about the media library and how to improve reliability in regard of storing category information (investment protection/TCO) (Forum post, not sent by mail yet.)
Suggestions for having at least one simple Jingle desk, not mixing capable, just pure manual handling like the good old Sonifex cartridges but digital and in the OTS manner, drag and drop a song. Could be used to PFL songs.
Suggestion how a possible easy-PFL of songs could be realized. (Forum post, not sent by mail yet.)

New features are cool, improve user friendliness (usability) is cool too.

In the meantime I took the discision to update only one license (out of 5) for integration tests and get first hands on training. The other 4 licenses stay as they are for quite a while. Depending on how the Esperance concept evolves I will then decide if the residing two licenses will be upgraded with costs or giving another product a trial including T&M costs for the library migration.

Martin
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 10, 2012, 09:35:50 PM
Steve,
First as a legacy Dual License holder, I want to thank you for the great bargain for the investment to date. OTS has been more than fair. I am a Professional Land Surveyor for my real job and like the accountant I can attest to the folks that want something for way less that it can be afforded. The only other thing that I had hoped for out of OTS since the beginning was that when the file was placed in the deck OTS would somehow be able to analyze the file when placed in the deck and display BPM, then while the song was playing keep up with the BPM If adjusted up or down. Having said that, should that not happen before 2.0 or revised in 1.90, I would be willing to pay for that function or any other feature added if it would benefit me. I can not for the life of me see how anyone could expect to recieve a 1200.00 package for nothing that was never intended in my view for mobile D.J.'S. I understand that there are propable a lot of radio dj's in the early days of OTS that used it, but reading some the the post the radio side has gone way beyond anything the original OTS offered, so much so that OTS has been broken down into different offerings for different needs, as it should be. The way I see it is if you have the bookings to make the money your comfortable with then you should be more than willing to pay for improvement to the very tool that let's you do a better job with less hassel. Cheap is not in my vocabulary. Will the product do what it says it will every time, make me money, and in the process make my job easier? If the answer is yes then I will purchase the product. In the words of my dad, if you're gonna dance someone has to pay the fiddler. Doesn't matter if it's the DJ or the software vender.

Again Steve, thanks for what you Adam and the rest of the crew at OTS do. You make it people will come.



BJ
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: DJMartin on August 10, 2012, 09:45:20 PM
BJ, the BPM is saved in the OTS album. So when you are anyway ripping the CD, have OTS Studio analyze the songs afterwards and store BPM info. This will be then visible in the media library.

What you describe, the analyze after load, seems to be common in other famous DJ products.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 10, 2012, 10:25:22 PM
DJ Martin, I have tapped the beat in from OTS Studio and saved it and yes it shows up in the media library, but man that would take and eternity to do each file. There may not be a way to do it, but it would be nice to accomplish the same thing without having to edit each file. Just food for thought.

Thanks for your responce

BJ

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: sweet-lovelle on August 10, 2012, 10:37:35 PM
BJ, use Studio and go to Tools -> Batch Auto-Detect BPM/Beat and choose the location of your ots files and press the start button.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Bryan Durio on August 10, 2012, 10:42:12 PM
Just remember that you NEED TO check each song that Ots auto-detects to make sure you agree with its calculations, and if not, you need to set the mix points how you want them.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 11, 2012, 01:13:30 AM
There you go,that's sweet, got the entire database going. Should be finished by morning. Thanks Sweet-Lovelle & Bryan Durino. Now in 1.9 with auto beat on, does it detect the current bpm as you change tempo? 

Again thanks, great forum, reminds me of the early days of OTS.

BJ
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on August 11, 2012, 06:17:11 AM
All that studio is doing is getting the BPM, Every track will not automatically beat mix  you should read the ABM tutorial,
You will have to activate the tracks you want to  beat mix , evey track is not suitable for auto beat mixing.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 11, 2012, 12:17:44 PM
Jigger, I understand that. It would be hard to beat match from a frank sinatra to BOZ Scags song. You would probably need to be in the same genre to get best results. What I was looking for was a way to simply get the bpm of each song in the file (close) so that when I drop it in the player in que I will know that the tempo is to fast or slow and needs to be adjusted before OTS auto mixes to that deck. For me that's one of the biggest features OTS has is mixing to two decks. It allows you enough time to prepare the next song get the beat set etc. Some of the other pro softwares mix to one deck only, not good for me. Of course i have audition and could edit the song and have it perfect when downloaded to ots, but often times I just don't have the time. I tried the batch auto-detect bpm and do not see the bpm result in the file. Maybe I did some thing wrong. It was definetly batch loading files, I left it on all night, but no bpm data in files. The only way I've been able to get that information in the file is to go to studio and tap the beat untill i'm satisfied it's correct.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 11, 2012, 12:20:21 PM
I Just noticed, I've gone from newbie to jr. member. All right
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jumpin' Jeff on August 11, 2012, 12:43:54 PM
BJ, Problem is without checking each song, it might be double, half, or completely out if the track is wack enough. That's why you should check them out before enabling them. Thankfully with the new loop capability, you will be able to see how it tracks with the white beat markers when you tap them out (if not already present).

Personally, I'd like to see this method used for setting the beat for the entire track rather than the original ABM method. Then allow this method for those tracks that are slightly wierd that the tap metod wouldn't work for.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 11, 2012, 02:24:22 PM
Jumpin Jeff, I want to ask a basic question, I don't mind being that guy. If we all think back to when we were in school there were times that someone had the nerve to ask the most basic of questions and we all said to ourselves I'm glad he asked that, now I too know the answer. I read every word of this forum and learn a lot of things I didn't know, especially about 1.9. I guess we all get in a rut and use only those things we need to get by to later learn there are definetly WOW features that we haven't discovered. I understand you can read the documents about ABM etc., but I had rather correspond with a dj that has actually used a particular feature sucessfully and learn from his knowledge. When you think of the function cue it takes on multiple meanings. If you talk to a scratch dj it would be where you start the track. For me it would be the function using the headset to listen to the track without it going on air. By this definetion I would be placing the song in que, taking it off air, the putting it back on air when I am satisfied with the tempo. This is just one example of defining what que means to your particular style of dj'ing. The basic question I want to ask is this, with ABM
set does this mean that the mix from the song that is currently playing will be mixed to the other deck on beat.


BJ
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jumpin' Jeff on August 11, 2012, 02:42:57 PM
Yes and no...

Let me explain, and clarify... No question is too basic! ;)
Yes, that is its intended meaning, but it really depends on the tracks in the cue. ;)

If the current track playing has an enabled ABM outro, and the incoming track has an enabled intro, then yes The tracks will align the intro and outro mixpoints, and mix on beat.

If however, either of the tracks have there intro or outro ABM disabled, Ots may load the next track to attempt, only to determine it is disabled, and use the traditional radio style mix between the 2 tracks.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: sweet-lovelle on August 11, 2012, 05:21:18 PM
Quote from: BJ on August 11, 2012, 12:17:44 PM
I tried the batch auto-detect bpm and do not see the bpm result in the file. Maybe I did some thing wrong. It was definetly batch loading files, I left it on all night, but no bpm data in files. The only way I've been able to get that information in the file is to go to studio and tap the beat untill i'm satisfied it's correct.

BJ you have to refresh the files in OtsAV after you run the batch in Studio.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Steve on August 12, 2012, 08:07:35 AM
Quote from: sweet-lovelle on August 11, 2012, 05:21:18 PM
BJ you have to refresh the files in OtsAV after you run the batch in Studio.


Yes, BJ, as Sweet-lovelle has said, after you run the "Batch Auto-Detect BPM/Beat" function in Ots Studio on all your Ots Media files, you need to open OtsAV, go to menu FILE -> IMPORT/REFRESH FILES TO MEDIA LIBRARY... and select the button down the BOTTOM labelled "EASY SCAN WITH FORCED REFRESH OF ALL ITEMS IN MEDIA LIBRARY".

This special FORCED REFRESH will pick up the BPM data from the new Beat chunk present in all your Ots Media files.

You will then see the BPM in each deck and if you move the slider the BPM will change value. You can also use the "Match BPM" button on each deck (labelled "MB") to instantly change the tempo slider to match the BPM of the song in the other deck.

This seems to do exactly what you are asking/hoping for.

Note: You do NOT need to enable any intro our outro to make use of the auto-detected BPM data. You only need to do that for Automated Beat Mixing use.

All the above is explained here:

http://docs.otslabs.com/OtsAV/tut-abm/


Hope that helps.

Ots_Steve

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: BJ on August 12, 2012, 01:47:47 PM
Every now and then there is a WOOOOOW factor, for me this is it, I don't know how long this has been availaleThis but I'm kickin myself for not knowing this, this is what I bought OTS for. I don't know if you guys are familiar with a dance called the Shag,I know your familiar with another definition of that word but get your mind out of the gutter for a second. The main thrust of my work deals with this dance, competition etc. The beat is critical somewhere between 108-120bpm. The younger competitive dancers 120-135bpm. So in a mixed environment where you have younger and older dancers it takes the load off me by knowing what bpm the song is at so that i can adjust the tempo for the next deck. Other softwares fail to see the value of the second deck to automix to. Can't wait to share this information with fellow dj's and drum up some business for OTS. Game on!

Steve, I want to thank you on a personnel level, It means a lot to know the creator and innovator of the software thinks enough of his product that he is interested in the questions his users are having and responds himself, I have to give you your flowers while you living that is rare in this world today. You have had to respond to some pretty nasty comments, but you always choose your words carefully.

Again thanks to everyone on this forum, I would have been in the dark without you. What a great way to learn about the software we love and use daily.


I'll be looking for new post

Thanks


BJ
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: cyberbeat on August 20, 2012, 07:49:45 PM
Hey, don't worry about it.  I'm sure they'll just change the name again and then your license won't be valid anyway because it's for OtsAV ... and not for whatever the new branding is.  Afterall, isn't that how Ots Corp (oh I mean OtsLabs) works with their products i.e. OtsJuke/Pro/DJ/Radio/AV/TV/Esperance, etc?

It's reassuring to hear that Adam. Features that folks want, they will pay for (and so they should). It's clever marketing to sell features that will not be used as "free" in order to get the features that you want, and fair play to that, but those laws of suppply and demand that you refer to will win out in the end when people assess whether a price is worth paying to get the features they want, regardless of whether those other features are included "as free" or not.

For example, I will make a different assessment on an upgrade price that delivers 20 new features which include 10 things that I want and need, when compared to one that only includes 5. But it's clear from your post that you know that already, so fair play.

I can sympathise to a degree with your irritation over those that bought early and cheap who might seem to be the most demanding, although I wouldn't like Ots to lose sight of the fact that these people were only taking advantage of an offer that Ots made at the time for a 'future land of eastern promise' as they say in the Turkish Delight advert (which you may or may not get in Oz). Those that were in from the begining and paid $2 (joke) for OtsDJ with free upgrades to 2.0 and got free S&L and video / store credit etc were again only taking advantage of what was legitimately on offer from Ots at that time. I'm sure it's not the case Adam, but sometimes your understandable irritation can come across as treating those people as 2nd class citizens in some way. Ots had a different business model back then and when someone has a free updates to 2.0 licence the expectation is that they will keep what they have and qualify for future upgrades up to 2.0. This is no expectation that this could mean that in the process they could lose some /any functionality that they already have.

Having been given S&L for free some years ago by means of a legitimate offer from Ots that people quite rightly saw as an offer too great to miss out on, might feel irritated themselves when someone says actually you might lose some functionality in the future but you didn't pay for it so what's your problem.

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Ots_Steve on August 22, 2012, 05:26:54 AM
Quote from: cyberbeat on August 20, 2012, 07:49:45 PM
Hey, don't worry about it.  I'm sure they'll just change the name again and then your license won't be valid anyway because it's for OtsAV ... and not for whatever the new branding is.  Afterall, isn't that how Ots Corp (oh I mean OtsLabs) works with their products i.e. OtsJuke/Pro/DJ/Radio/AV/TV/Esperance, etc?

Hi Cyberbeat,

Sorry, you're totally off base with your comment there. The historical name changes from OtsJuke DJ -> OtsDJ -> OtsAV DJ had no bearing on license entitlements. OtsJuke DJ Pro (with free upgrades to 2.0) license holders still have exactly the same entitlements with their OtsAV DJ Pro (with free upgrades to 2.0) license. These were just a cosmetic name change to align with the overall nature of the product at the time of each change.

Radio and TV were newly introduced product lines and Esperance is just a codename for the 1.90-series of releases.

Your insinuation that we historically change product names to invalidate licenses is completely false and unwarranted.

Keep it factual please.

Ots_Steve

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on August 22, 2012, 08:05:02 AM
Steve, those of us that have been around since the begining know that the name changes never affected what we had.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: scott hanna on August 22, 2012, 02:37:33 PM
I do believe there is a big difference between not being happy with a situation, and accusing a company of deliberately doing something to try to screw over it's customer base.

Being a long time OTS user and a holder of a group of licenses, I have never questioned OTS's integrity or their commitment to making a great product.

Doesn't mean I have to agree with everything, or be happy about every decision they make.  But if I believe they were out to try to screw anyone, I would have been gone a long time ago.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Mike Sinclair on August 22, 2012, 04:20:33 PM
Quote from: scott hanna on August 22, 2012, 02:37:33 PM
I do believe there is a big difference between not being happy with a situation, and accusing a company of deliberately doing something to try to screw over it's customer base.

Being a long time OTS user and a holder of a group of licenses, I have never questioned OTS's integrity or their commitment to making a great product.

Doesn't mean I have to agree with everything, or be happy about every decision they make.  But if I believe they were out to try to screw anyone, I would have been gone a long time ago.

Agreed! And well said, Scott.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Phunge on August 30, 2012, 01:34:35 AM
Wow, it's really a shame to come back here after all these years and see the tone of this thread.  As a developer myself, I understand the effort involved in software engineering, as well as sales & marketing to a certain extent.  Steve -- kudos to the OTS team for another outstanding release.  I'm a casual user/hobbyist who purchased back in '99.  I am thrilled that I am still able to download the latest updates.  I don't actively DJ (just occasional parties), but I have turned several DJs onto OTS and they are also extremely pleased.

I'd like to see more discussion on the software itself.  For me, this release addresses ALL of my previous dislikes:
1.  Ability to resize the window infinitely!  Yes!
2.  Ability to see decks/ turntables/mixer without having to cycle the center display
3.  Search box in the main Window!  OMQL is very powerful, but most often I know the name of the tune and just want to get to it quickly.  Used the search in 1.85 constantly, and I love how it's now on the main screen, and combined with the OMQL.  Nicely done!
4.  Ability to view the playlist, prepare list & library all at once
5.  Generally I love the new layout options, as it finally allows me to take advantage of the real-estate my 30" monitor provides
6.  Autosave on exit -- hate to say it, but, FINALLY!!!! thanks!
7.  Ability to drive without using the mouse -- I'm a keyboard guy, 1.9 responds to keyboard input at all times, and I find I rarely need the mouse now.

Couple of minor wants:
1.  Smoother workflow to go from a song in OtsAV, to edit that song in Studio, then apply my changes back in OtsAV. If I want to prepare a song 'on the fly' that has not previously been setup for auto beat matching, it's a bit awkward to get into studio, then get the updates to reflect back in OTSAV.  Not hard, but this process could be streamlined and made more intuitive.
2.  RAC server -- had high hopes for this feature, but it seems to have stagnated.  It would be so cool to have an ipad setup where people could search the library, and 'request' a song -- the requests could be added to the 'kareoke' list, or perhaps a new requests list, which I could then integrate into the playlist as required. 

Now, i'm thinking I may actually bite the bullet and get a hardware controller.  I like the Denon 4500, but I wish it had a crossfader...
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: mpanda on August 30, 2012, 08:46:09 AM
Quote from: Phunge on August 30, 2012, 01:34:35 AM

6.  Autosave on exit -- hate to say it, but, FINALLY!!!! thanks!


does it mean you cannot choose if to save oml or not anymore?
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Darryl on August 30, 2012, 09:32:04 AM
No - you still have the choice.  If you wish to use the auto save feature turn it on from the main menu.  If you find yourself wanting to undo your changes to the Media Library (i.e. save without saving), you can turn auto save off from the main menu and quit Ots AV where you will be prompted in the same way as before.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: milky on August 30, 2012, 10:13:12 AM
Personally, I'd rather still have that choice. Mind you, I have a "SaveOML" directive in each of my templates which fires every hour, so it would only be the last part hour that would or wouldn't update in the OML.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: mpanda on August 30, 2012, 10:29:19 AM
Thanks Darryl.

I think it's useful to be free to choose it or not as you could run some test without affecting oml.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Rocket88 on August 30, 2012, 07:38:53 PM
Hello Everyone, I have been AWOL mostly since my injury in '08 and the widowmaker just about got me last year, but I'm still kicking, just not as high or far.. about 12 years with ots and jumpin jeff.. sure dint seem that long, wish I could remember more of it.  anyway I can remember that this is the place to ask a question so here goes

have a laptop with 1.9 trial on and running out,, and have a 1.9 token ready to go..  the question.... do I need to un install the trial and then install the full version    or install the full version over the trial..or does it matter ?? .

as always any and all responses appreciated

Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on August 30, 2012, 07:49:12 PM
Just install the licensed version you should be alright, I have never uninstalled when upgrading in the past.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: milky on August 30, 2012, 10:05:18 PM
Welcome back, Rocket88! I am pretty certain that, once you install the registration details, the trial version will become the version you have purchased.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jumpin' Jeff on August 30, 2012, 11:08:41 PM
Welcome back Rocket!
As you don't have to register the trial version, you don't actually have to uninstall it, but it does take up some registry space if you don't do it prior to installing the registered version....But not alot, and even uninstalling an app doesn't assure you totally clean it from your system. Personally, I would not uninstall after installing the registered version, as it might accidently erase something you want to keep behind. You can always simply delete the OtsAVxxt.exe if you don't need/want it on your system.

Milky,
Nope! The trial version is just that, a trial version. If you look at ahk spy, the trial's ahk_class is OtsAVt. The registry also indicates it as the trial. It can't be registered, and one reason why the cracks don't work with it.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: milky on August 30, 2012, 11:17:10 PM
My bad, JJ. It was a very long time ago that I ran the trial.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Rocket88 on September 01, 2012, 01:25:28 AM
Hello Jigger, Milky and Jeff !  Thanks to each of you for the support.   It had been several years since I had used a trial version and I don't remember for sure but the first time I Licensed it May have been before Otszone was used,  anyway it was quick, painless and flawless.. It still cracks me up when the "scratch sfx .... Here comes the Music " Plays.. we just don't get to hear it that often....

btw to anyone who can remember, did the early early versions of OtsJuke have a great sounding female voice over during installation ??

Thanks to Adam, Steve and Ots for a Quality Product..

Listen to What You Enjoy, Enjoy What you Listen to, That is why this broken up old man has his ots.

.  and to steal a line

"Live Every Moment, Love Every Day... "   



Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on September 01, 2012, 05:48:51 AM
Yes I remember the female voice, that really was the early days, I think at one time Ots told us her name.
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Lane on September 01, 2012, 03:24:47 PM
I'd have to assume it was Sheila. :)
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Jigger on September 01, 2012, 03:41:09 PM
 :laugh:
Title: Re: OtsAV 1.90 - Esperance update important information
Post by: Darryl on September 03, 2012, 12:48:34 PM
There is a female voice in ots studio: "Ots Media successfully created"